At KIMLOFTIS, we strive to ensure complete satisfaction with our products and services. If, for any reason, you are dissatisfied with your purchase, please review our refund policy below.
Eligibility for Refunds
- Refund requests must be made within 30 days of the purchase date.
- Products must be in their original condition, unopened and unused.
- Proof of purchase is required for all refund requests.
Non-Refundable Items
Certain items are non-refundable, including but not limited to digital downloads and personalized products. Please ensure to review the product details before purchasing.
Process for Refunds
- Contact our customer service team at [email protected] to initiate a refund request.
- Upon approval, you will receive instructions on returning the product to our office.
- Once the returned product is received and inspected, a refund will be processed within 7-10 business days.
Contact Us
If you have any questions regarding our refund policy, please contact us at [email protected] or call us at (555) 987-6543.